JCPenneyKiosk provides many benefits to former employees and full-time workers. You can view your full-time and part-time hours with JTime as a full-time or part-time worker. With just one click, JCPenny employees can access their paycheck information by logging into the kiosk. Additionally, workers can view direct deposit and paper check information under one tab.


You can access the JCPenneyKiosk portal fairly easily. However, if you encounter any issues, you can get in touch with the customer support team. The following are some of the most frequently asked questions regarding the portal that we have discussed in this article.

JCPenneyKiosk Portal Frequently Asked Questions

I have not been on a leave of absence and I cannot access the Associate Kiosk.

Associates at JCPenney Home Office can phone 972-431-6900.

You can reach JCPenney Shared Services by calling 1-800-879-1111 for all other locations.

How can I find my check?

To view your paycheck stub, please log in to your Associate Kiosk. The paycheck option that says “advice” refers to a direct deposit; if it says “check,” it refers to a paper check. Additionally, you can contact the JCPenney Benefits Center at 1-888-890-8900 and ask for Payroll if you have further questions.

I was on a leave of absence, and the dates of my leave are not correct.

If there is a discrepancy, please inform your case manager by calling the JCPenney Absence Management Center at 1-877-527-0722.

I received my paycheck, but the deductions are incorrect. Are there any solutions?

If you have any questions, you may contact the JCPenney Benefits Center at 1-888-890-8900.

Now that I am back at work after a leave of absence, some systems are unavailable to me.

It is a common occurrence for many employees, but it shouldn’t worry you. The solution to this challenge is to reset your password. If that doesn’t work, you should talk to your store management.