Customer Support

JCPenneyKiosk Portal is a useful tool for employees working at the company. The JCPenneyKiosk online portal remains accessible no matter what the status of your service is. The JCPenney kiosk isn’t for everyone. Currently, this site is only accessible via the JCP Associates Kiosk. JCP employees are eligible for discounts online and other benefits. Their discount is valid on any product they purchase online through the JCPenneyKiosk website.


JCPenneyKiosk Customer Support

The following numbers can be used to contact the JCPenneyKiosk Customer Support team:

  • Call 888-890-8900 for problems with paycheques and powerlines
  • Please call Skylight at 1-888-606-9800 if you’ve lost your card
  • Call 1-866-324-5191 if you have garnishment questions
  • You can reach the W-2 Support Line by calling 1-800-567-9248
  • The number to contact to check your employment status is (855) 901-3099
  • Operational hours: 8 a.m. to 8 p.m.
  • Workdays: Monday to Friday

The JCPenney Associate program is a tech-savvy work-from-home program. The company takes care of the associates’ updates and other important matters. If you click on the home page of the JCPenney associate kiosk, you will find numerous links to connect you with the company. You must register as a new user on the JCPenney associate kiosk before you can access all your job-oriented information through the JCPenney associate kiosk. To register, you will need to provide confidential data.

You can contact the benefits help center at this mobile number (1-888-890-8900) if you have questions regarding benefits. From Monday through Friday, the helpline is open from 8 a.m. to 8 p.m. central time. When calling the number, you can only ask questions related to benefits.

For assistance with W-2 forms, you can call 1-800-567-9248. Reissuing a W-2 form for the last seven years is possible by calling them. If you are a former associate, you can also get help in printing your W2 form. If you have any other queries you can contact the customer support team on the above-mentioned contact details.